My iBook is 1 year, 7 months old. I've taken it to Texas twice, Florida once, and New York more times than I can count. I probably ought to be a little more gentle with it considering it is my sole computer for work - all my office information is on it.
Last night, something - probably a video chip - gave out. Without seeing what's on my screen, I obviously cannot work. Fortunately, I've got AppleCare, which means they fix it for free - but I have to ship the computer off for a week or even longer.
This could be Very Bad News. Except for Tom. Not only did Tom help me perform an initial diagnosis and a complete backup of all my client files (via a three-way Firewire chain) he also is saving my bacon by loaning me "Smithers," his PowerMac G4.
Without Tom, I cannot imagine how I might have attended to my clients' needs over the next several days. With Tom's help, I lost only this afternoon.
So, you there, reading this entry... who's your hero?
Posted by wasylik at October 15, 2003 09:46 PM | TrackBack